Marielou Mandl

Los Angeles, CA, United States

19 Jan 14:04

Also it should still work on your computer but I haven’t tried yet

19 Jan 14:00

Try putting your phone on airplane mode ( no WiFi no cellular) and open CapCut 😘

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19 Jan 11:21

It’ll come back but mine is still locked - I’d guess by tomorrow but totally just a guess

18 Jan 23:58

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Jessica Castillo CapCut posted their customer support email on instagram. I’ll also show you how to manage the subscription on your phone soon

18 Jan 20:54

I have it downloaded! Have you been playing with it?

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15 Jan 20:08

Thank you for sharing with us!!! Things like this have happened before. It will stabilize. Use the time to make some videos and get ahead <3 

Fern RE Yes but wait until I do the demonstration because it might also be too complex. I want you to be able to decide for yourself 

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15 Jan 14:28

Fern RE I totally hear you - I can't even get the app to open right now so I am working on other things. It has happened before and they are in big time growing pains right now. It will be fixed but if you and I are having issues, then most people are probably having issues and not even on the app. Save the video to post when things get fixed. No need to post when nobody can even get on the app. Or comment. Or message.  But yes look at you tech troubleshooting! 

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15 Jan 12:43

Fern RE My flip messaging is broken - im not seeing anything incoming or able to send anything out.  I tagged you in the private channel where you can ask your questions 

15 Jan 12:18

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When I’m at the desk (with the colorful calendar in the background) this is what I’m typically working with. This is the most complex of set-ups. Multiple lights, cameras, mics, etc etc. Most people don’t need all this!